FAQ
Most frequent questions and answers
Historic Hotels of Europe Gift Voucher can be purchased here: Gifts.HistoricHotelsofEurope.com
Your Historic Hotels of Europe Gift Voucher will be delivered electronically by email. You can specify whether the voucher is emailed to you or somebody else. You can also personalise the voucher by adding a short text.
Your Gift Voucher can be redeemed against all hotels featured on www.HistoricHotelsofEurope.com. To make a booking with your voucher, phone the hotel or send an email. When you arrive at the hotel, present your Historic Hotels of Europe Voucher at reception. Please notify the hotel in advance of your stay that you intend to use a Historic Hotels of Europe Voucher. Please note: A credit/debit card may be required to secure the booking with the hotel.
Yes, your Historic Hotels of Europe Voucher may be used multiple times, provided there is remaining credit on your Gift Voucher after you use it.
No, a Historic Hotels of Europe Gift Voucher cannot be used in conjunction with any 3rd- party booking websites, like Booking.com/ Expedia or similar.
Only hotels found on HistoricHotelsofEurope.com and booked with directly will accept the Gift Voucher as a form of payment.
Yes. Our Historic Hotels of Europe Voucher will allow you to make purchases at the hotel. Please advise hotel if you wish to use the voucher for other amenities – you may need to charge purchases to your room and pay with voucher on check-out.
Please note: some independent facilities such as certain restaurants, spa, gym, hairdressers may not accept payment with our Voucher.
The Historic Hotels of Europe Gift Voucher is valid for 5 years from the date of purchase – meaning that the lucky recipient will have plenty of time to plan their perfect adventure.
If your Historic Hotels of Europe Gift Voucher is lost or stolen please contact us immediately by e-mail at [email protected]
We care about sustainability. Therefore, for each voucher purchased, the customer actively impacts the environment by “planting a tree”. In this “tree planting” project, we collaborate with Global Forest Fund, a programme of the Foundation for Environmental Education, which enjoys global recognition. In addition, in line with our “green” voucher philosophy, vouchers are delivered electronically by email and are not available in a printed format.
In line with our “green” voucher philosophy, vouchers are delivered electronically by email and are not available in a printed format.
If you have questions or if you need additional support, contact us by email [email protected] or give us a call at +39 335 5363405